Privacy Policy
Last updated: 25 June 2026
This Privacy Policy explains how SCMDSD LLC ("we", "us", "our") collects, uses and protects personal data when you visit iot.autoclavexpress.com or use our Offering. We act as the data controller for the personal data described below.
1. Data We Collect
- Identity & contact data — name, business name, email, phone, billing/shipping address.
- Order & payment data — products ordered and transaction details. Card payments are processed by Stripe, PayPal and Wise; we do not store full card numbers.
- Account & service data — credentials and configuration related to AutoclaveConnectPro, and sterilizer cycle data you choose to transmit.
- Support data — messages you send us.
- Usage & analytics data — pages viewed, approximate location and device information, collected via our privacy-friendly analytics (Clicky) and cookies. See our Cookie Policy.
2. How and Why We Use Data
- To process orders, deliver hardware and provide the service (performance of a contract).
- To operate, secure and improve the Offering (legitimate interests).
- To provide support and communicate with you about your account.
- To comply with legal, accounting and tax obligations.
- For analytics and cookies, where required, on the basis of your consent.
3. Payment Processors
Payments are handled by Stripe, PayPal and Wise. Your payment data is processed under their respective privacy policies. We receive confirmation of payment and limited transaction details.
4. Sharing of Data
We share data only with service providers acting on our behalf (payment processors, hosting, email and analytics) under appropriate agreements. We do not sell your personal data. We may disclose data where required by law.
5. International Transfers
We are based in the United States. If you are located in the European Economic Area, the United Kingdom or elsewhere, your data may be transferred to and processed in the United States. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses.
6. Data Retention
We keep personal data only as long as necessary for the purposes described above and to meet legal, accounting and reporting requirements, after which it is deleted or anonymized.
7. Your Rights
Depending on your location (including under the EU/UK GDPR), you may have the right to access, correct, delete, port, restrict or object to the processing of your personal data, and to withdraw consent. To exercise these rights, contact us at contact@iot.autoclavexpress.com. You may also have the right to lodge a complaint with your local data-protection authority.
8. Security
We use technical and organizational measures, including TLS encryption in transit, to protect personal data. No method of transmission or storage is completely secure, however.
9. Children
The Offering is intended for businesses and professionals and is not directed to children.
10. Changes
We may update this Policy. The current version, with its "last updated" date, applies.